GENERAL TERMS AND CONDITIONS

We are happy to welcome you at www.mallowpuffs.com managed by Barú NV!

We would like to ask you to read these general terms and conditions thoroughly. These general terms and conditions apply to all services offered online, via any mobile device, through e-mail or over the phone. By continuing to use our (mobile) website and by accessing and using our web pages, you acknowledge and agree that you have read, understood and agree to the below general terms and conditions (including our privacy policy and cookies policy).

We may from time to time amend the terms and conditions by posting such change at the website. Use after such change has been posted shall constitute acceptance of such changed terms.

1.1 IDENTIFICATION

BARÚ NV manages www.mallowpuffs.com and is a public limited company with head office in 3590 Diepenbeek, Industrielaan 4, registered in Hasselt with VAT number BE0859819084. Contact us by:

e-mail address: hello@mallowpuffs.com
by telephone: +32 (0) 11 85 05 60
or by post: BARÚ NV, INDUSTRIELAAN 4, 3590 DIEPENBEEK, BELGIUM.

1.2 ACCURACY OF CONTENT

We are committed to modifying the information in time. However, it is not possible to exclude all errors. There may be inaccuracies or typing errors in the information of and other data.

BARÚ NV shall not be liable for the use of the website, including, without limitation, the content and any errors contained therein.

1.3 COMPLAINTS

Please send any complaints to hello@mallowpuffs.com.

1.4 LIMITATION OF LIABILITY

BARÚ NV is not responsible for any discontinued availability or access to the website, malfunctions depending on the computer system, viruses or other inconveniences that may arise from the use of this website (including but not limited to ‘loss of profit').

1.5 INTELLECTUAL PROPERTY RIGHTS

We have developed this website for your personal and non-commercial purposes.

All rights, and in particular all Intellectual Property Rights, associated with this website are governed by and are the exclusive property of BARÚ NV.

Based on these rights, it is forbidden to modify, copy, disseminate, transmit, reproduce, publish information or material contained on this website or create derivative works.

All of this, except for the following: You may download content and make one copy for purely personal, non-commercial use, provided that you maintain in its original state the content of the material on which the Intellectual Property Rights apply. Copying or storing any content outside of personal, non-commercial use is not allowed. All other trademarks, signs, illustrations, images or emblems appearing on our products, accessories or packaging are and remain the exclusive property of BARÚ NV. The reproduction of this, in whole or in part, for any reason or for any means, is strictly prohibited. Also, the use of any combination with another sign, symbol, emblem or other distinctive sign is prohibited. The technology is provided and managed by BARÚ NV.

1.6 PRIVACY POLICY

Barú NV acknowledges the importance of privacy. Our privacy policy can be found by clicking here. These privacy policy terms apply to all products and services provided by BARÚ NV. By using this website and the Shop, you implicitly accept the Privacy Policy.

1.7 DEFINITIONS

Within the scope of these terms and conditions, the terms listed hereafter shall be deemed to have the following meaning, unless explicitly mentioned otherwise:

Terms and Conditions: these terms and conditions and all its additions or updates.

BARÚ NV : BARÚ NV manages the website www.mallowpuffs.com and is a public limited liability company, having its registered office at 3590 Diepenbeek, Industrielaan 4, Company registered in Hasselt with the number BE0859819084;

user: someone who by entering the address of this website or by following a link visits this website and uses it for informative purposes or to place an order.

website: a collection of webpages grouped together under the address of www.mallowpuffs.com. The possibilities of the website range from providing static information to interactive communication with multimedia applications and the subscription to the newsletter.

1.8 LEGISLATION

Disputes concerning the conclusion, validity, interpretation or performance of the contract or of the current General Terms and Conditions are governed by Belgian law and under the jurisdiction of the Brussels Courts without prejudice to the right of the consumer to bring a dispute before the judge who is empowered by mandatory legislation. All parties accept the electronic evidence within the framework of their relationships (for example: email, backups, ...).

If any of the above conditions should be annulled, all other conditions will remain valid to the fullest extent permitted by the law.

In compliance with art. 14.1 of Regulation (EU) No 524/2013, you can appeal to the European Commission's alternative online dispute settlement.

1.9 END

This agreement supersedes any prior agreement with the User. For any questions, comments or technical issues regarding this website you may contact us : hello@mallowpuffs.com or via +32 (0)11 85 05 60.

1.10 UPDATES OR CHANGES

We reserve the right to update or change these Terms and Conditions at any time. We will communicate any updates or changes.

CONTESTS OR GIVEAWAYS ORGANIZED AND PUBLISHED

Please read our terms & conditions for contests and giveaways organized by us carefully before you agree and submit your information. If you take part in a contest or giveaway and submit your information, you declare you agree with the rules and the terms & conditions as mentioned below.

These terms and conditions apply to any contest or giveaway organized and published by us.

Every person* can participate in any contest or giveaway for free and without any obligation to buy any products. If you participate in any contests or giveaways organized and published by us, you expressly acknowledge and agree that social media channels such as Instagram, Facebook and Twitter are in no way responsible, associated or liable for anything related to the contests/giveaways.

IMPORTANT INFORMATION ABOUT YOUR PARTICIPATION

Every participant has to :

  • follow all the rules in order to be eligible for the draw.
  •  be 15 years or older – because this is the age that is required by law. If you are younger than 15 years, you cannot participate. If you are younger than 18 years old, you need to have parental contest to participate.
  • certify that the content you submit does not violate any rights of other third parties or any law.

Sometimes certain contests or giveaways are limited to a country or area. If this is the case, we will clearly state this in the contest or giveaway rules.

YOUR SUBMISSION

By participating and submitting any content (photos, videos, etc.), you agree that we can use this content for marketing/advertising/promoting purposes. We can use or edit the content you have submitted. For instance, we may use your photo to share or repost it on our social media account with our own followers. You agree that the use by us is free of any charges. Our channels include but are not limited to: Instagram, Facebook, Twitter, Pinterest and www.mallowpuffs.com. A person can only submit one entry.

DISQUALIFICATION FROM A CONTEST OR GIVEAWAY

We reserve to right to disqualify any participants from a contest or giveaway if we have justifiable evidence to do so. Examples of reasons for disqualification include but are not limited to : manipulation of the contest, influencing the contest, etc.

HOW WE SELECT & INFORM THE WINNER(S)

Firstly, a participant can only be eligible if every step has been followed.

After verifying that all steps have been completed or all rules have been followed, we will judge entries that have been submitted on their level of fun, creativity or originality - unless otherwise specified.

The account owner (ie. BARÚ NV) will select the winner(s).

We do not take any entries from BARÚ NV employees or any of their direct family members.

BARÚ NV will contact and inform the winner(s) as soon as possible after they have been chosen on the stated announcement date.

The winner(s) will be contacted via Facebook, Instagram, email or a direct message on our social media; or they will be asked to send an email to hello@mallowpuffs.com with their details.

A winner has 7 days to respond and submit their contact details – such as name, address and e-mail address - to BARÚ NV. This information is needed for BARÚ NV to be able to send the prize.

In case the winner does not reply within 7 days, the prize will not be sent and the prize will be cancelled and cannot be reclaimed.

We only send the prize directly to the winner and only to the address that the winner has provided us with. The prize will be as stated in the contest or giveaway.

BARÚ NV is entitled to change to the content of the prize if we think this is necessary. The prize will remain the same value. For instance, in the event of a stock shortage we may switch a product for another product of the same value.

We do not exchange any prize for an equivalent cash value.

2.5 TERMS & CONDITIONS : UPDATES

We reserves the right to change these Terms and Conditions or terminate the Contest at any time. We will communicate any changes or termination on www.mallowpuffs.com and/or on our social media channels.

2.6 PERSONAL INFORMATION

Any personal data that you as a participant provide to BARÚ BV, in connection to contests, will be saved by us. BARÚ NV is entitled to give any personal data to third parties involved in the contest, in order to provide a winner with a prize. For instance, we need to give your address to the post office so they can deliver the package with your prize.

Any information you provide to BARÚ NV must be accurate and complete. We only ask for information that is necessary to be able to send your prize (name, address, email address and/or phone number).

Please read our Privacy Policy or Cookies Policy here for more information about your personal data.

Should you have any issues or questions about all of this, please do not hesitate to contact us. You can contact us :

by post : BARÚ NV, Industrielaan 4, 3590 Diepenbeek, Belgium
by email : hello@mallowpuffs.com
by phone : +32 11 85 05 60

 

 

 

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